Terms and Conditions
This document sets out the terms and conditions that form the contract between the customer and IRONQUAD. IRONQUAD.com referred to in this document as IRONQUAD.
Unless agreed in writing by IRONQUAD, these terms & conditions will apply.
IRONQUAD may amend these terms and conditions from time to time and the conditions prevailing at the time a customer undertakes any course will prevail.
Booking and Payment
The acceptance of payment from the customer for any course offered by IRONQUAD and/or receipt by FPV Flight School Training of a completed customer booking form will constitute the point at which this contract is entered into by IRONQUAD and the customer. IRONQUAD reserves the right to decline any booking at its discretion with no reason being required to be provided.
Payment may be made by debit/credit card, Venmo (@ironquad), check (made payable to ‘IRONQUAD’) or cash.
Payment in full must be made before the commencement of any course unless otherwise agreed. Where IRONQUAD agrees for a deposit to be paid by the customer, the deposit will be non-refundable if a cancellation is made.
The customer agrees that his email/contact details (and those of any members in any group booking he is making a booking(s) for or connected with) will be added to IRONQUAD’s secure database. The customer agrees that from time to time, IRONQUAD may email or contact him with offers or other relevant information. The customer can unsubscribe/opt out from these emails by request.
Amendment and Cancellation
The customer may cancel any booking by informing IRONQUAD in writing 8 days prior to course commencement (via mail or email). IRONQUAD will acknowledge and confirm such cancellation within 7 days – until the customer has received this confirmation the original booking remains valid. Once a cancellation with the appropriate notice has been received we will issue the customer an alternative date.
Irish Motorcycle Training may cancel the customer’s bookings with 8 days notice and will offer alternative dates.
IRONQUAD may postpone the customer’s booking for operational reasons (including adverse weather, unplanned fleet, personnel shortages or health & safety reasons) with less than 7 days’ notice (including on the date of the course’s commencement) and issue alternative dates.
Customers who are late for the course may be excluded – no refund of the fee will be given.
The customer may request, more than 8 days in advance of any planned course commencement date, a transfer of the booking to another date within six months of the original date. Subject to course availability, IRONQUAD will agree to such a transfer and will notify the customer in writing of the new course date. Only one transfer may be made and the customer will be liable to pay any difference between the cost of the original course and the published cost of the course to which the transfer is being made. Failure to make any payment required prior to the commencement of the course will result in cancellation of the course without compensation to the customer.
No transfers will be permitted within 14 days of the planned commencement of any course unless agreed at the time.
Where IRONQUAD makes a booking for accommodation with any accommodation provider on behalf of a customer, the customer agrees to familiarise himself with that accommodation provider’s individual cancellation policy and accepts full responsibility and liability for any cancellation fees that apply as a result of the booking. The customer accepts that IRONQUAD will not be liable for any costs, etc., in respect of the accommodation provider being able or not being able to deliver any or all of its service(s).
IRONQUAD does not offer refunds for any reason other then it’s failure to provide the training course required with in a reasonable time period. This excludes training cancellations due to weather, operational breakdowns or health & safety issues. In this case IRONQUAD will issue alternative dates.
Course Safety & Insurance
The customer agrees to co-operate in full with IRONQUAD in the event that any incident involving the customer occurs which is subject to any insurance claim. Such co-operation will include, but will not be limited to, the provision by the customer in a timely manner of a written statement in respect of any incident and the provision of any further information reasonably required by IRONQUAD or its insurers.
No personal accident insurance is provided by IRONQUAD and customers should consider purchasing such insurance.
The customer fully understands that FPV Products may be dangerous. IRONQUAD accepts no responsibility or liability for any loss, damage, personal injury or death to the customer whilst partaking in any course.
The customer will be liable for any losses or additional costs incurred by IRONQUAD where an insurance claim is made as a result of his/her actions while participating in training.
During the course, the customer may be required to use public roads to relocate for outdoor instructions and training. The customer accepts full responsibility for his/her conduct during the course, including following the Rules of the Road on a public road. The Customer is solely responsible for any liability/costs and for any penalty points/fines for speeding or similar that s/he incurs in between transitions on public roads.
IRONQUAD supplies equipment to clients on the condition that the customer agrees to pay IRONQUAD for any costs required to repair damages caused by the client. The payment should be made within 7 days of receiving an invoice unless otherwise agreed in writing.
IRONQUAD reserves the right to change or alter the course or event structure as it deems necessary. However, IRONQUAD will endeavor to maintain the same level of quality & value where applicable.
Customer Health & Fitness
The customer acknowledges that the courses provided by IRONQUAD will include both indoor and outdoor events and require an appropriate level of fitness and good health.
The customer will, prior to the commencement of any course, inform IRONQUAD of any relevant medical conditions that could affect him/her or others whilst undertaking the course.
Equipment Provision
Where included in the price paid by the customer, IRONQUAD will provide a workbench, chargers, batteries, and related equipment for the duration of the course and such equipment is complimentary for training sessions only. IRONQUAD accepts no liability or responsibility for any injuries that may occur from the provision or non-provision of these items.
Customer’s Own Quadcopters
Customers may NOT bring or use their own quadcopter setups but only the Ace Pilot RTF Kit and included equipment that is provided and included in the price paid by the customer. IRONQUAD will not be liable for any loss or damage to the customer’s Ace Pilot RTF or any included equipment no matter how it is caused.
The customer is responsible for any costs of recovery or repair to their Ace Pilot RTF or any included equipment whilst partaking in the course.
Safety and Instruction
FPV may be an inherently dangerous activity. The safety of customers and staff is a priority for IRONQUAD and, therefore, each customer is required to comply with all safety guidance and any instructions given by IRONQUAD’s staff at all times.
IRONQUAD reserves the right to require any customer to leave the course if it believes that it is unsafe for him/her (or other customers who may be affected) to continue or if s/he persistently fails to follow instructions given to him/her by IRONQUAD’s staff. In the event that the customer is required to leave for such a reason, no refund will be offered.
Every customer has a duty to behave with due regard to the inherent risks of FPV drone operations and equipment and to mitigate such risks. In particular, the customer is expected to respect the requirement of IRONQUAD and other customers to enjoy a safe and well co-ordinated experience. IRONQUAD may require the customer to withdraw from the course where the customer’s behavior is unsuitable (in particular, behavior which is dangerous or disruptive and places at risk the customer’s own safety or the safety of others). Any damage to property or equipment as a result of inappropriate behavior will be a liability of the customer and recovered from him/her.
Personal Information
The customer acknowledges that IRONQUAD will store personal details as part of its business. The customer authorizes IRONQUAD to make such (paper and electronic) copies and to hold the copies and other personal information securely.
The customer authorizes IRONQUAD to make contact via email, phone and by letter in respect of any booking or proposed booking and to make the customer aware of IRONQUAD’s future courses and activities.
The customer agrees to not use any film footage taken other than for personal use – film footage must not be published in any medium, e.g. internet, etc., under any circumstances. The customer agrees to seek permission for filming from other people who may be present before any filming commences.
Liability
IRONQUAD shall not be liable under any circumstances for any loss, damage, costs or expenses suffered or incurred by the Customer (whether direct, indirect or consequential) arising from, or in any way connected with any course or its failure to provide or deliver the course or any part of the course. For the avoidance of doubt IRONQUAD does not exclude liability for death or personal injury arising from its own negligence.
Notices
All notices which are required to be given in accordance with this Agreement shall be in writing and may be delivered personally or by first class prepaid post to the registered office of IRONQUAD or the known home address of the Customer upon whom the notice is to be served or any other address that the party has notified the other party in writing, by email or facsimile transmission. Any such notice shall be deemed to have been served: if by hand when delivered, if by first class post 48 hours following posting and if by email or facsimile transmission, when that email or facsimile is sent.
Severability
If any of the provisions of these Terms and Conditions shall be determined by any competent authority to be unenforceable to any extent, such provision shall, to that extent, be severed from the remaining terms, which shall continue to be valid to the fullest extent permitted by applicable laws.